Safeguarding adults

Safeguarding adults is a key part of the function of our CCG.

Definition of an adult at risk

Safeguarding adults involves a range of measures taken to protect people and patients in the most vulnerable circumstances. The 2011 London safeguarding adults procedures use the term ‘adult at risk’ and state that such an adult may be a person who:

  • Has impaired mental capacity
  • Has a physical disability
  • Is frail due to age or infirmity
  • Has a learning disability
  • Misuses alcohol or other substances
  • Has mental health needs including dementia or a personality disorder
  • Is a carer subject to abuse
  • Otherwise in need of care or support

We are committed to working in partnership with local authorities to fulfil their safeguarding responsibilities. The CCG also has the job of ensuring that the organisations from which we commission services provide a safe system that safeguards vulnerable adults.

Safeguarding adults responsibilities

In order to safeguard the welfare of all adults, especially vulnerable adults, we support the commissioning of high quality care for patients by:

  • Addressing failures in care with providers in line with the two Safeguarding Adult Boards policies and procedures.
  • Improving services to patients through learning from all serious case reviews/serious incidents and national investigations and reports, such as Winterbourne and the Francis Inquiry. 
  • Improving services to patients through the involvement of vulnerable adults in the development and improvement of services.

How do you raise a safeguarding adults concern?

Safeguarding concerns may be raised by anyone including:

  • The person experiencing the alleged abuse
  • Relatives
  • Carers
  • Members of the public
  • Health and social care staff

Contact the tri-borough safeguarding adults team by calling them on 020 7641 5222. Contact the out of hours team on 020 7525 5000 (Weekdays: 5pm to 9am. Weekends and bank holidays: 24 hours).

The Deprivation of Liberty Safeguards were introduced to provide legal protection for those vulnerable people with a mental disorder and a lack of capacity who are, or may become, deprived of their liberty within a hospital or care home and lack capacity to consent to being there. The safeguards exist to provide a proper legal process and suitable protection in those circumstances where, for a person's best interests, deprivation of liberty is necessary to keep them safe. The forms to apply for and complete assessments can be found here.

Team members are available to give advice on all matters relating to adult safeguarding, the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards.

  • Contact: Professional Standards & Safeguarding Team.
  • Address: 77-89 Glenthorne Road, Hammersmith, W6 0LJ
  • Telephone: 020 7641 5222
  • Fax: 020 7368 0264
  • Email:

Please send safeguarding referrals to:

Designated Adult Safeguarding & Clinical Quality Manager

Victor Nene: