Freedom of information requests
The Freedom of Information Act gives anyone a general right to request information held by public authorities such as the NHS. The aim of the Act is to create a climate of openness in public services and to inform people how public authorities make their operational decisions and how public money is spent. Much of this information, such as minutes of meetings, board papers and policies, financial transactions, is already available in our publications section and you will find further guidance in our publication scheme.
If you cannot find the information you are seeking you can submit a request which must be made in writing and either sent by email to firstname.lastname@example.org or by writing to:Freedom of Information Manager
NHS West London CCG
Communications and Engagement Team (NW London CCGs)
15 Marylebone Road
When you make your request, please state clearly that you are referring to NHS West London CCG and try to be as specific in your request as you can. For example, stating the time period that you want the information to cover.
We will respond to your request within 20 working days of receipt in accordance with the Freedom of Information Act. Where we refuse a request we will explain our reasoning and what course of action is open to you. For more information about exemptions please see the Information Commissioner’s website.
What to do if you are unhappy with the CCG’s response
If you are dissatisfied with our response either the way it was handled or with the information provided, you can request an internal review. If requested, the CCG will review the response provided and the complaint made with the outcome of the review reported back to you. Please email or write to the above details.
If you are still not satisfied following an internal review you can make a complaint to the Information Commissioner’s Office.