Earl’s Court Walk in Centre Closure

Published on: 19th March 2020

After a period of patient and public engagement, the decision has been made to close the walk-in centre at Earls Court Health and Wellbeing Centre.  In December 2018 the existing provider made the decision to stop providing the GP and walk-in centre services after 31st March 2020.

 

The CCG has confirmed AT Medics will be taking over the existing GP practice and the existing patient list from 1 April 2020 and are also pleased to advise that an existing local GP practice will be opening a branch surgery in the Centre in the near future. The identity of the practice and date for service commencement will be announced soon. 

 

Due to the fact the walk-in centre only sees around 15 patients a day and no longer meets national guidance, the CCG carried out an engagement exercise to discuss the proposal not to renew the walk-in centre contract after the 31 March 2020.

 

Engagement took place between the 9 September to 4 October 2019 and 6 to 17 January 2020 to:

 

  • Gain the views of people using the walk in centre and wider stakeholders regarding the CCG’s proposal to not re-new the walk-in centre contract
  • Ask patients what aspects of the service are important to them and explore any mitigating actions the CCG would need to take if we were not to renew the contract
  • Raise awareness of alternative local health services, including; NHS 111, GP extended hours appointments, local pharmacies, and encourage unregistered patients to register with their local GP practice

The outcomes of this engagement exercise can be found here

 

Dr Andrew Steeden, Chair of West London CCG, said: “The decision not to continue with a walk-in service at Earl’s Court health and Wellbeing Centre was not an easy one to take but it was the right thing to do for a number of reasons including the increased investment we have made in primary care elsewhere meant there was beginning to be a duplication in services that was not sustainable.”

 

Instead patients will be asked to use the wide range of services that are available to help when they are feeling unwell.

 

Dr Steeden, added: “We would always say the first port of call for any person is their own GP practice as they know the patient and offer continuity of care, but people can use 111, their local pharmacists and there are extra booked appointments available at the evening and weekend if you need it that are accessible through your own GP practice or 111.

Notes to editors

  1. For further information contact Andrew Pike on a.pike@nhs.uk
  2. For the latest on Covid-19 (coronavirus) and services available click here
  3. There are a range of NHS services to help when you’re feeling unwell

Call NHS 111 – or visit www.nhs.uk/111 for fast medical help and advice

Book a GP appointment – to see your local doctor or nurse from 8am – 6:30pm, Monday - Friday

Book an evening or weekend appointment - ask your GP or NHS 111 to book you an extended hours appointment & see a doctor or nurse at a local hub:

  • St Charles Centre for Health & Wellbeing, W10 6DZ
  • Violet Melchett Clinic, SW3 5RR

 

Visit the pharmacy - to receive advice and medicine for minor illnesses, including; coughs, colds, sore throats, aches and pains

 

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