Over 3500 hours of online Primary Care learning during Covid-19 now available on West London CCG Network Learning Forum

Published on: 6th July 2020

West London CCG’s Training Hub has been holding weekly interactive Primary Care webinars to meet the rapid pace of change in NHS services over the pandemic period.

The Hub’s usual monthly programme of face-to-face sessions has been replaced with weekly live online events with an opportunity for Primary Care colleagues to engage with questions from an audience of over 300 GPs, as well as allied health care professionals in North West London and beyond. 

The programme has now delivered more than 3500 hours of education to Primary Care clinicians and non-clinical staff in 10 weeks, as well as webinars uploaded to the Health Education England’s (HEE) Learning Hub, where West London CCG’s Training Hub resources have proved very popular. Feedback shows an average score of 9.2/10 for the quality of the training programme, and attendees have reported more than eight high impact, take-home points per session. This equates to 28700 quick improvements to day-to-day clinical practice. 

Dr Yasmin Razak, Chair of the programme and RIPEN Lead, commented:

"Our core team have rapidly adapted the technology we use so we can provide effective training during the pandemic.

Our online learning events have allowed us to reach all frontline clinical and non-clinical staff in Primary Care, including Pharmacists, Nurses and Healthcare Assistants. This is important as it allows all colleagues to receive up to date information during this critical time". 

Dr Andrew Steeden, West London CCG Chair and a local GP said:

"The commitment of our Training Hub team during this pandemic means we can continue to work with all frontline clinical and non-clinical staff in Primary Care and be responsive to their needs.

The webinar format ensures skills among Primary Care staff are updated and that they are in touch with essential and cutting edge clinical knowledge and medical thinking, as well as service changes to improve patient care." 

Working alongside secondary care has improved the CCG’s integrated care approach. Dr Razak has been joined by Dr Sarah Elkin, Clinical Director of Integrated Care ICNT and SRO for Respiratory Medicine, to co-chair the training programme and bring together the best elements of all of our health systems. 

"Attached to the presentation slides from the training session are a Q&A summary, a video of the webinar, STP-wide service updates and a one-page graphic highlighting key messages”, said Dr Elkin. "These are published directly to participants using Microsoft Teams."

The webinars are available on West London CCG’s MS Stream and HEE’s Learning Hub for NHS, health and care staff at https://www.learninghub.nhs.uk/.

For more information please contact Donna Hislop and Elaine Fallon at WLCCG.training@nhs.net