Free NHS app launches in West London

Need to book a GP appointment? Want to find your nearest pharmacy or advice on how to manage a cold or flu? You can now access all your NHS appointments, services and advice in one free app.

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The NHS has launched Health Help Now across West London, a new digital app to help residents and patients to manage their GP and hospital appointments, access the right local services and to find health advice in a hurry. The timing comes as NHS services prepare for extra demand over the winter period, encouraging patients to use the right service at the right time.

“Health Help Now is a really useful one stop shop for residents to find local services and for trusted healthcare advice, says Dr Andrew Steeden of NHS West London CCG. Often people don’t know where to go for help and might end up at A&E when they don’t really want or need to. The app helps to find alternative services and even book a GP appointment.

It’s a great step forward to improving patient experience here in West London. It’s really easy to use and gives patients greater visibility of what’s available. There are lots of good health apps on offer but this is local and brings services and advice under one roof”.

Benefits of the app:

  • Find the right service:
    Health Help Now helps people check their symptoms and find the best place for treatment – showing which nearby services are open. Importantly, it will help people to know when to go to A&E, and when not to.
  • Appointments in one place:
    GP online is available through the app to book and change GP appointments, there’s also a service to book and change hospital appointments, putting people in control of their care.
  • Symptom checker:
    Find symptom checkers and NHS approved health apps for imformation on living a healthier life and support in managing long-term conditions.

Find out more, download free from the app store. Search ‘Health Help Now’.

CCG Press Office

nwlccgs.media@nhs.net

T: 020 3350 4366