Partnership appointed to run the Community Independence Service

West London CCG, together with Central London and Hammersmith & Fulham CCGs has appointed a partnership led by Central & North West London NHS Foundation Trust (CNWL) to run the Community Independence Service which provides integrated community and social care in the three boroughs.  The successful partnership includes London Central & West Unscheduled Care Collaborative (LCW), Central London Healthcare GP Federation, London Medical Association GP Federation and West London Mental Health NHS Trust (WLMHT).

The Community Independence Service provides integrated community and social care through one multidisciplinary team in each CCG. The service operates seven days a week enabling people to regain their independence and remain in their own homes following illness and/or injury. The service provides a patient-centric experience with as few separate interactions or home visits as possible. Services are currently delivered by a multidisciplinary team of community nurses, social workers, occupational therapists, GPs, geriatricians, mental health workers, reablement officers and others providing a range of functions which aim to:

  • Avoid hospital admissions  where  clinically  appropriate  care  can  be provided in the community;
  • Facilitate early supported discharge from hospital;
  • Maximise independence; and
  • Reduce dependency on longer term services.


The new contract will run until March 2018 and was awarded following an open procurement process. A phased implementation will take place over the summer. The 81 staff currently providing the service will transfer to the new provider.

Jules Martin, said:  “We are all excited about the future of the Community Independence Service. Our intention is to consolidate and improve the current service delivered by integrated community and social care by creating multidisciplinary health and social care teams to work across the boroughs, which operate seven days a week, enabling people to regain their independence following illness and/or injury and remain in their own homes. 

Claire Murdoch, Chief Executive of CNWL, said: “This is great news. How very sensible it is for those of us already working on the ground in the Triborough to take this service on. We are a very practical partnership to make it easier for GPs to call on and receive feedback about. Patients should only notice the improved service, while the partners quietly get on with the job.”

Jules added: We would like to thank the existing providers and staff for their hard work in establishing the Community Independence Service.

CCG Press Office

T: 020 3350 4366