Transforming healthcare: big turnout for public meeting on the future of health and social care

Around 100 local residents turned out at the Town Hall on Tuesday evening to discuss and debate the future of healthcare in the Royal Borough of Kensington & Chelsea. The event, organised by the Council and NHS West London Clinical Commissioning group (CCG), gave local people the chance to find out what improvements had already been made to local services and how they could get involved in shaping the future.

The event began with stalls run by a number of local community groups which gave the public a great opportunity to chat to health and social care professionals in person and find out what services are available to them.

The meeting itself was chaired by Healthwatch Kensington and Chelsea, and the panel was made up of representatives from West London CCG, the Royal Borough of Kensington and Chelsea, CNWL, and Chelsea and Westminster Hospital.

The event included three engaging presentations:

  1. What is the STP and what does it mean for my care? By Juliet Brown
  1. My Care, My Way and Community Living Well Dr Fiona Butler
  1. What does the STP mean for social care? Councillor Mary Weale


This included a breakdown of the Sustainability and Transformation Plan (STP) vision that will see proactive and preventative care play a bigger part in health care.. This will play out in numerous ways, including through extended hours hub services and the introduction of new community services such as cardiology and respiratory services.

The presentations were followed by a Q&A session, where the presenters were joined by three NHS representatives to answer questions from the public. This lengthy, passionate discussion was a great opportunity for the public to make sure their voices were heard and for the panel to provide informative and vital information on health and social care – and, of course, on the STP itself.

Patient attendee and member of Healthwatch Kensington, Tania Kerno, said: “I came away with the impression that despite the difficult financial situation, this STP strategy is the right one.”

Dr Fiona Butler, Chair of NHS West London Clinical Commissioning Group said: “I would like to thank all those who came to our Your Health, Your Care event. We are aware that there are many differing opinions when it comes to our STP but we really value public opinion and are keen to ensure as many people as possible are involved in the debate about the best way to shape health and social care for the future.

"The STP is an evolving plan, and as it develops over the next five years we want local people to be involved at every step of the way."

Councillor Mary Weale, Royal Borough of Kensington and Chelsea’s Cabinet Member for Adult Social Care and Public Health, said: “We are incredibly grateful to the many local residents who took the time to participate in our public event. It is vital that we take the opportunity the STP presents. Residents’ contributions made the evening form an important part of our dialogue with the NHS which can only improve the plan.”

CCG Press Office

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