General Practice

GP and patient 2.JPG

GPs look after the health of people in their local community and deal with a whole range of health problems. They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations.

GPs usually work in practices as part of a team, which includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, and social services.

How to register with a GP

You can register with a GP practice of your choice, as long as you live within its catchment area and it is accepting new patients.

  • For more information on how to choose a GP, click here.
  • For general questions on GP appointments, click here.

To view a list of our GP practice members click here.

To find you nearest GP surgery click here.

Evening and weekend apppointments

gp-nhs-were-open.pngYou can make an appointment with your GP or nurse at a time that suits you – evenings, weekends and bank holidays. 

Appointments are available at the following locations:

Violet Melchett Clinic
Integrated Care Centre
30 Flood Walk
London
SW3 5RR
St Charles Centre
for Health and Wellbeing
Integrated Care Centre
Exmoor Street
London
W10 6DZ
West London CCG has worked with practices to support GPs and nurses to offer extra appointments seven days a week. These appointments are in addition to existing GP and nurse services, and are available at the following times:
  • Monday to Friday: 6.30pm-9.00pm
  • Saturday: 8.00am-8.00pm
  • Sundays and Bank holidays: Violet Melchett Clinic, 8:00am-2:00pm St Charles Centre, 2:00pm-8:00pm
You can book appointments at your local GP practice, or by calling NHS 111 when your GP practice is closed.

GP out of hours

If you need to get access to a GP out of surgery hours you should call your GP practice which will be able to provide you with the contact number for their out of hours service.

Don't forget, there are a number of practices in Kensington and Chelsea, Queen's Park and Paddington that are open at the weekend. You don't need an appointment and don't need to be registered with the open practice to use the service. 

GP online services

GP online services will allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to:

  • book or cancel appointments online with a GP or nurse.
  • renew or order repeat prescriptions online.
  • view parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results.

The service is free. Everyone who is registered with a GP can have access to their practice's online services. For more details, see NHS Choices.
 

Patient choice

If your GP refers you… you can choose

Our CCG meets the standards for patient choice. If your GP needs to refer you to a particular service for a physical or mental health condition, in most cases you have a legal right to choose which hospital or service you go to. You can also choose where to give birth. This includes NHS and many private hospitals that provide services to the NHS. You may also choose your clinical team led by a consultant or named healthcare professional.

There are a number of places where you can access information about hospitals and services:

  • You can ask your GP about what might be the best choice for you, once you tell them what matters to you most.
  • You can compare information about hospitals, services and consultants at www.nhs.uk. This website includes information about the quality of care, waiting times, parking and travel. Simply search using the ‘Services Near You’ option available at the top of page. You can also search according to the operations and treatments that the hospitals or services offer.               

For more information on your rights around patient choice, you can visit www.nhs.uk/patientchoice, ask your GP, or read this online leaflet