Mental health services

As many as one in four people will experience some form of mental illness at some point in their lives. Mental health problems range from reactions to normal life events, such as bereavement and relationship breakdowns and depression, to more complex conditions such as schizophrenia.

If you are experiencing mental health problems it is important to know that you are not alone and there is plenty of help out there to improve your mental well-being. The first place to get help is your GP. They are best placed to offer you initial advice on how to deal with your symptoms and talk to you about available treatments and support services in your area.


If you are already a service user and you have a mental health crisis during office hours, your first point of contact should be the person that you usually see (your care coordinator, or named lead professional). 

If you, or a friend or relative are experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your general practitoner (GP). They will be able to refer you to the most appropriate mental health service in your area.

In an emergency, if your GP surgery is closed, go to a hospital’s accident and emergency (A&E) desk or call Samaritans on 08457 90 90 90

Out of hours emergencies

In a serious mental health crisis out of hours call Central and North West London NHS Foundation Trust's (the main provider of mental health care in Kensington and Chelsea and Queen’s Park and Paddington) out of hours urgent advice line on 0800 0234 650. This number is in operation 5pm to 9am, Monday to Friday and on Saturdays, Sundays and bank holidays.

Joint Strategic Needs Assessment (JSNA) on dementia

Below is the link to the Joint Strategic Needs Assessment (JSNA) on dementia which draws on information from a range of sources, including national and local data, audit, policy and research, to provide a comprehensive picture and evidence base about the local population to inform commissioning intentions for Hammersmith and Fulham, Kensington and Chelsea, and Westminster.

Further information

To find out more about mental health and for a range of useful tools to help with your mental wellbeing, visit the NHS choices website.


There are also a number of charities that provide support and advice to people with mental health illnesses. The links below take you to their websites.