Palliative care

Palliative care review

Residents and organisations in Hammersmith & Fulham, Kensington & Chelsea and Westminster are being asked for their views on how well adult palliative care services are working across the three boroughs.

Nurse Speaking With Patient 2

NHS commissioners are launching an independent review of local adult palliative care services, which care for people with advanced progressive illnesses. These services include home support, day centre facilities and care provided at inpatient hospice units.

Penny Hansford, former Director of Nursing at St Christopher’s Hospice who has been appointed as the Independent Chair of the review, has said:

“Today I am launching a call for evidence so that I can hear from local people. I would particularly like to hear from people who have an experience of the current services about how well they are working. I will also be writing to local organisations calling for evidence about the barriers they face and any gaps in services.

I am passionate about palliative care being delivered in a way that empowers both patients and families, ensuring services deliver the right care, in the right place, at the right time. 

Once we have heard from local people, I will consider what can be done to improve these services to make them as effective and efficient as possible. I will then report these recommendations to the three Clinical Commissioning Groups involved, where a decision will be made. It is not the plan to reduce access to our palliative care services.”

Complete the questionnaire

To submit your views on palliative care services in the area please complete our online patient or staff & stakeholders survey.

Alternatively you can print a copy of the survey via the link below and send it back to or post to FREEPOST HEALTHIER NW LONDON.

Patient or Staff & Stakeholder Questionnaire (WORD)
**NEW EASY READ** Questionnaire
Terms of reference

The deadline for feedback is - 13 FEBRUARY.

Programme timings

  • 13 December 2018: Review launches with Call for Evidence
  • 13 February 2019: Call for evidence deadline
  • March 2019 : Completion of the final recommendations
  • Spring 2019: Report presented to CCG Governing Bodies

If you need any assistance in completing this questionnaire or require an alternative format please do not hesitate to get in touch, email