Urgent treatment centres

What are urgent treatment centres?

Urgent treatment centres (UTCs) are an alternative to A&E. They are centres which treat minor injuries and illness requiring urgent treatment that cannot be seen by your registered GP.

Where’s my nearest UTC?

For most people in Kensington and Chelsea and Queen’s Park and Paddington, the closest urgent treatment centre is based at Chelsea and Westminster Hospital. It is staffed by experienced GPs and nurses, healthcare assistants and other healthcare practitioners.

Chelsea and Westminster Hospital Urgent Treatment Centre
369 Fulham Road
SW10 9NH
Tel: 020 3315 8000
Opening hours: 24 hours a day, seven days a week.

There are also UTCs at:

St Mary's Hospital 
Praed Street
W2 1NY
Tel: 020 3312 6666
Opening hours: 24 hours a day, seven days a week.

Charing Cross Hospital 
Fulham Palace Road
W6 8RF
Tel:020 3313 3833
Opening hours: 24 hours a day, seven days a week

What conditions do they treat?

The centre treats minor injuries and illnesses that require urgent treatment including:

  • minor illnesses

  • cuts and grazes

  • minor scalds and burns

  • strains and sprains

  • bites and stings

  • minor head injuries

  • ear and throat infections

  • minor skin infections / rashes

  • minor eye conditions / infections

  • stomach pains

  • suspected fractures

On arrival at the urgent treatment centre you will be assessed and treated in order of the priority of your condition.

If your condition is urgent and requires immediate attention, you will be seen by an appropriate clinician in the urgent treatment centre. If your condition is not urgent or immediate, you will be referred back to your GP.

If you are seriously ill, you will be referred to the emergency department which is located next to the urgent treatment centre.